FAQ

1. How long has Grihasoft been around and with whom it has worked with?
For more than 10 years, we have served clients from sectors such as, Oil & Gas, Power, Utilities, Manufacturing, Healthcare and life sciences.

2. Does Grihasoft have any international experience?
We do extensive business in USA, UK, GCC countries in Arabian Gulf, Africa and Australia.

3. Can I try Grihasoft before committing a critical work? Are you open for a pilot project or a Proof of Concept trial?
We can conduct ‘Data Health Check” or “Data Profiling” on your master data and provide a detailed report and recommendation. As part of it, we can process a sample data set free of cost and demonstrate you “before and after” result.

4. Since I have a time zone difference with India from my location, how do you communicate with me?
We assign a project manager who acts as a single point contact. Our project managers will be available for you to interact in your time zones.

5. What accreditations and certifications Grihasoft has?
Grihasoft is certified with ISO 9001:2008. Grihasoft is an active member of Global content standardization bodies like ECCMA, UNSPSC and eClass.

6. How my IP and rights are protected when I send the work to Grihasoft?
Typically Grihasoft begins the client engagement process with the signing of Non-disclosure agreement. Grihasoft has a policy of “Client owns the content” and its facility is equipped with access control, network security and secured data storage / back-up infrastructure.

7. Can you provide services both at my site (onsite) and offshore at your Bangalore (India) office?
Yes, we do provide both onsite and offshore services.

8. Do you follow a complete manual process or an automated process for data solutions?
We follow neither a fully manual process nor an automated process. Ours is a semi-automated process wherein we use our proprietary software CWB™ allowing human interventions and domain related judgments. We follow a process where domain knowledge, automation and innovation are used with right balance.

9. Why should I choose Grihasoft over other companies?
The growth achieved over last 10 years is due to the company strengths such as project management, business ethics and flexible approach with its clients/partners. Please see Why Grihasoft for more details.

10. What subject matter expertise does Grihasoft has?
Grihasoft has subject matter expertise in MRO(Indirect) related materials & services in the verticals of:

  • O&G (Upstream & downstream)
  • Energy (Generation & transmission)
  • Healthcare
  • Life sciences
  • Metal (Iron & steel)
  • Mining

11. Can you provide a specialist consultant / data expert for short-term assignments to work at my location?
Yes Grihasoft can depute specialist consultant for short term assignments at client location.

To know more about our resources & capabilities contact us